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Frequently Asked Questions

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FIND WHAT YOU'RE LOOKING FOR

Wondering about what time you can check-in or if your furry friend can come along? Find the answers you need quickly and easily below, and give us a call at 425.217.2772 if you don't see the information you're looking for here.

GENERAL

Check-in is 3:00 pm, and check-out is noon. If you would like to extend your stay, please contact our Front Desk Team in advance so that we may try to accommodate your request. Departures after 2:00 p.m. incur an additional fee and departures after 6:00 p.m. incur an additional one night's charge.

Early check-in and late check-out are based on availability. Please make arrangements for early arrival or late check-out in advance. If we are unable to accommodate your request, your luggage can be stored for you.

No, we don't offer shuttle service to the airport. Please call our Front Desk for alternative transportation options.

We offer complimentary self-parking which is first-come, first-serve. Additional overflow parking can be found at nearby designated Port of Everett lots using this parking map.

Yes, the front desk will hold them for you until you're ready.

Yes, cribs are available with advance notice.

Each additional person is $10 per night— a maximum of four people per room.

We are proud to be part of IHG Rewards Club. Members can enjoy special benefits at all IHG hotels, all around the world, including exclusive member rates, complimentary Wi-Fi, no blackout dates for reward nights, and more. Membership is free! Not a member yet? Join today!

The health and safety of our guests and team members is our top priority. Please visit our Health and Safety page to review policies and protocols in detail.

POLICIES

Please review our most up-to-date cancellation policies on the IHG Travel Advisory webpage.

Dogs are welcome at Hotel Indigo® Seattle Everett Waterfront for a non-refundable fee of $50 per stay, limit two dogs per room. Dog-friendly rooms are limited and subject to availability. Advance reservations are required, and all stays including a canine must adhere to our dog guidelines.

Hotel Indigo® Seattle Everett Waterfront is a non-smoking facility.

RESERVATIONS

They are 6.5% sales tax, 3.3% city tax, and 2% county tax, plus $1 convention & tourism tax.

At check-in, an authorization will be placed on your credit card for the total amount of your reservation rate plus tax and an additional $100 USD per stay in anticipated incidental charges. A valid credit card authorized to cover room, and tax, plus $100 per stay for incidentals, must be presented upon check-in. You may pay your final amount owed via credit card or cash upon departure. If you will not be checking in, but would like to pay for a guest's stay, please contact reservations at 866.246.3446. Guests are not required to settle their account with the credit card used at time of check-in.

Yes, guests must be 18 years of age or older to check-in.

Yes, we have several room types available. Please review our accessible room types and hotel features.

AMENITIES

Please view Jetty Bar & Grille hours HERE.

Yes, The Marketplace is located next to the front desk and is open 24/7.

Yes, we have an indoor heated saline swimming pool that is open from 6:00 am to 10:00 pm, every day.

Yes, we have a state-of-the-art fitness center open from 24/7, every day. There is a variety of exercise machines from treadmills, elliptical machines, a stretching area, and more.

We have two computers and a printer for complimentary use next to the front desk.

We are happy to assist with these requests. View a menu of stay enhancements HERE or please call us at 425.217.2772 to discuss available options.

WHILE YOU'RE HERE

We were inspired by the neighboring industries supported by land, sea, and air.

Yes, laundry service is available. For assistance, please call or visit Front Desk.

Ice bins are located on each floor near the elevators.

For your safety, security, and privacy please note that your room number is not imprinted on your key card.

If you lose or find an item, please immediately contact the Front Desk for assistance.

Yes, we would be delighted to assist, please contact Front Desk and one of our team members will assist you.

Out-bound mail may be left at the Front Desk for pick up. You may purchase postage stamps at the Front Desk. If you require UPS, FedEx, or International shipping, please contact the Front Desk.

If you have forgotten any essential toiletry item, please contact the Front Desk. We will be pleased to deliver, with our compliments, shaving cream, disposable razor, comb, toothbrush, or toothpaste.

Discover the local charm that is Everett, Washington. Check out the surrounding area, from Jetty Island to downtown Everett.

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